Support Coordination In North Queenland
Respect
Empathy
Cooperation
Excellence
Integrity
Comprehensive Guidance Across All Levels of Support
DAWN Services provides professional support coordination to assist individuals in effectively navigating their NDIS plans. This service is designed to empower participants by offering guidance tailored to their specific needs, whether it's connecting with providers, managing complex supports or planning for future goals. Our support coordination services are categorised into Level 1, Level 2 and Level 3, each offering a different degree of assistance.
Our team operate throughout North Queensland, including Townsville, Cairns and Ingham. We also offer disability support, community nursing, aged care support, accommodation services and DVA services.
To learn how these services can benefit you, please contact DAWN Services today.
Level 1 Support Connection
Level 1 Support Coordination, also known as Support Connection, focuses on building the capacity of individuals to manage their own supports. This level provides foundational assistance to help participants understand their NDIS plans and connect with a variety of service providers.
- Understanding Your Plan: Assistance in interpreting the details of your NDIS plan, ensuring clarity on funding allocations and support categories.
- Connecting with Providers: Guidance in selecting and engaging with appropriate service providers that align with your personal goals and needs.
- Developing Self-Management Skills: Support in building the skills necessary to coordinate your supports independently in the future.
- Resource Navigation: Information on community resources and informal support networks that can complement funded services.
Level 2 Support Coordination
Level 2 Support Coordination, or Coordination of Supports, offers a more comprehensive level of assistance for participants with complex needs. This service ensures that all supports are effectively organised and that participants are empowered to make informed decisions.
- Implementing Your Plan: Active assistance in putting your NDIS plan into action, including scheduling services and coordinating multiple providers.
- Capacity Building: Working collaboratively to enhance your ability to manage your supports and navigate service systems confidently.
- Problem-Solving: Support in identifying and resolving any issues or barriers that may arise with service delivery.
- Monitoring and Review: Ongoing oversight to ensure that your supports remain effective and continue to align with your goals.
Level 3 Specialist Support Coordination
Level 3 Support Coordination, known as Specialist Support Coordination, is designed for individuals facing high-level challenges due to complex situations.
- Specialist Expertise: Involvement of professionals with expertise in managing high-risk environments and multifaceted support needs.
- Complex Case Management: Development and implementation of detailed support strategies to address intricate circumstances.
- Risk Mitigation: Proactive identification and management of potential risks to ensure safety and stability.
- Collaborative Approach: Coordination with a wide range of services and stakeholders to deliver cohesive support.
