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Our Services
Disability Services in Townsville
Care & Support Services
At DAWN, we provide comprehensive support services which are customised to meet the needs of each participant. Our team put our clients at the centre of what we do, delivering care that empowers as well as supports.
As a person-centred organisation, we work with participants of diverse abilities in order to achieve their personal goals. We work with self-managed, plan-managed and NDIS-managed clients, doing everything we can to provide the care you need.
Our services include:
To have the quality of life you deserve, get in contact with Diverse Abilities Wellbeing Network (DAWN) today. With offices in Townsville, Cairns and Ingham, we assist individuals in Innisfail, Port Douglas, Gordonvale, Cardwell and surrounds.
Community Nursing Care
Our team includes caring, highly qualified and experienced nurses who are capable of meeting your clinical and personal needs. Our services can be accessed on a short-term or ongoing basis to suit your specific needs and they include:
Our services include:
- Wound & ulcer management
- Medication management
- Diabetes management
- Incontinence management
- Care after a hospital stay
- Routine monitoring of health markers
Talk to Diverse Abilities Wellbeing Network (DAWN) in Townsville today.
Assistance with Daily Personal Activities
Our team is able to provide tailored personal care services, either on a regular basis or as a short-term measure following a hospital admission or injury. We are able to help with:
- Washing
- Dressing
- Eating & drinking
- Mobilisation
- Haircare
- Makeup
- Grooming procedures
As a people-centred organisation we understand that many of our clients will want to look their best for work, dates, leisure activities and similar. Our aim is to provide all the personal care needed for our clients to feel confident and comfortable with their personal appearance, as well as have the support needed for their more intimate personal care needs if required.
Household Tasks
Our goal is to support clients in their own homes, providing whatever's needed to ensure they are able to live well. The type of support we provide varies from person to person, but typically includes:
- Cleaning (dusting, floor cleaning, washing up, cleaning bathrooms, etc.)
- Cooking (preparation of basic meals, or heating up premade meals)
- Laundry (including ironing if required)
- Household tasks (watering plants, opening windows, feeding pets etc.)
- Errands (bill paying, posting letters, arranging tradespeople etc.)
- Grocery shopping
Contact Diverse Abilities Wellbeing Network (DAWN) in Townsville today to get started.
Daily Living Support in a Shared Living Arrangement
Learning new skills and helping you develop these skills enables you to live as autonomously as possible. DAWN is ready to provide support to each person living in a shared arrangement – be it assistance or supervision – whatever your need may be. We can help with developing skills for everyday tasks such as meal preparation and cooking, cleaning, paying bills and shopping.
Travel and Transport
- If you need to leave your home to complete errands, to do some shopping, to attend your chosen personal activities or to participate in community activities – we will ensure you are mobile and able to attend your appointments. Your support worker can get you where you need to be – comfortably, safely and reliably.
Transport is an important part of organising and enabling your access to daily activities and community events. Your Support worker and the team at DAWN manage our fleet to ensure that you are mobile and able to be involved – we are passionate about helping you achieve your goals. Let’s go!
Community Access Participation
Just like the rest of us, many of our clients live busy lives! We provide the care needed for each of our clients to successfully participate in a wide range of activities outside the home. The type of support we can provide varies depending on the client and the activity. Some activities include:
- Participating in a social or community event e.g. a BBQ
- Watching an outdoor sporting match
- Going on a group outing or holiday camp
- Visiting the local library
- Going out to watch a movie or a concert
- Going to work, the shops or to school
- Joining a sporting club or going to the gym
We are committed to enabling our clients to live their lives to the fullest. Talk to Diverse Abilities Wellbeing Network (DAWN) in Townsville today.
Group/Centre Activities
Let us assist you to attend community, social and recreational activities that may be provided either in a group setting or in a centre. DAWN Services have a diverse selection of activities from which you can choose. Music, art, pottery, mosaics, movies, outdoor activities and swim classes are just a few of the activities that we can support you to attend.
Accommodation/Tenancy Assistance
Home Sweet Home – We understand how important it is to find the right home. Let us work with you, for you… to find a place to call home. Finding accommodation that reflects your needs as well as your style is challenging. Perhaps you prefer government housing, or maybe private accommodation. Whatever the need, let us assist you in this task. This can also include inspections, packing to move out and unpacking to move in; ensuring you are comfortable and all regulatory and financial requirements like lease agreements, paying rent and other expenses are taken care of. Whatever it takes to make this transition a success for you, our experienced team is ready to assist.
Life Skills Development
Like you, your goals are very important to us. Your confidence to achieve these goals is also important to us. We can support you to achieve greater independence and control through supporting you to gain the skills to manage daily life. This can include public transport training, knowing how to interact and communicate with others, solve problems and manage funding. Managing your funding equips you to engage with services, understand the role of service agreements and NDIA processes.
Assistance with Life Stage Transitions
We can help you to understand and implement your plan, helping you to grow more confident as we support you in learning how to connect with the supports available to you. DAWN will provide short and long term life transition planning including mentoring, peer support and individual skill development that focuses on strengthening your ability to coordinate your supports and to assist you to live at home and participate in your community. For instance, assistance in attending appointments, shopping, bill paying, taking part in social activities and maintaining contact with others. Supports and skills development include:
- Support connection – understand how to implement your plan and the purpose of your funded supports, resolve service issues and maintain relationships
- Coordination of supports – targeted support coordination, develop your ability to design and build your supports, understand your funding
- Assistance with accommodation and tenancy obligations
- Assistance with decision making, daily planning and budgeting
Plan Management
Many of our clients find the demands of NDIS paperwork to be time-consuming and stressful. If your NDIS award includes funds under the "Improved Life Choices" category, we will be able to manage your plan at no additional cost (as our funding will come from the Improved Life Choices award). If you haven't received Improved Life Choices funding, you may be able to apply for it as part of the review process.
When you use us for plan management, you can expect to receive:
- Professional assistance in identifying appropriately qualified providers to meet your needs
- Assistance in organising care
- Assistance with invoicing, record-keeping & expenses processing
- Regular reviews & ongoing support to ensure that your needs are being met
Speak with our caring team at Diverse Abilities Wellbeing Network (DAWN) in Townsville today to learn more.
DAWN Services respectfully acknowledges the Traditional Owners, Elders and Leaders past, present and emerging as Custodians of the lands across which we deliver Services
Locations We Service
